Shipping Terms

Welcome to the Maison Coone LLC (“we”) website. The following shipping terms apply to all orders placed on our website, including domestic and international orders. Please read these terms carefully before placing an order.

  1. Shipping Areas
    We offer both domestic and international shipping services.
  2. Shipping Times
    Domestic Shipping:
    Standard Shipping: Orders are typically processed within 1-3 business days of order placement, with an estimated delivery time of 3-7 business days.
    International Shipping:
    International orders typically take 1-3 business days to process, with an estimated delivery time of 7-21 business days, depending on the destination.
    Please note that international shipments may be subject to customs processing at the destination, which may result in additional delays.
  3. Partnered Couriers
    We partner with the following couriers to ensure your order is delivered quickly and safely:
    Domestic Shipping:
    UPS (United Parcel Service)
    FedEx
    USPS (United States Postal Service)
    International Shipping:
    DHL
    FedEx International
    UPS Worldwide
  4. Shipping Costs
    Domestic Shipping Costs:
    Shipping costs are based on the destination and package weight and will be displayed during checkout.
    International Shipping Costs:
    International shipping costs are based on the destination and package weight. You will see the exact shipping cost information during checkout.
    Please note that you may be responsible for customs duties and import taxes in your destination country, which are the responsibility of the customer.
  5. Order Tracking
    Once your order is shipped, you will receive a confirmation email with a tracking number and courier information to help you keep track of your package.
  6. Damage or Loss
    If your package is damaged or lost during shipping, please contact our customer service team immediately. We will assist you with the claim and ensure a satisfactory resolution.

Thank you for choosing Maison Coone LLC, we look forward to providing you with a great shopping experience and service!